$ServiceNow(NOW.US)SERVICENOW $ServiceNow(NOW.US) Q1’26 EARNINGS HIGHLIGHTS

🔹 Revenue: $3.77B (Est. $3.75B) 🟢; +22% YoY

🔹 Adj. EPS: $0.97 (Est. $0.97) 🟡

🔹 Subscription: $3.67B; +22% YoY

🔹 cRPO: $12.64B; +22.5% YoY

FY Guide:

🔹 Revenue: $15.735 - 15.775B (Est. $16B) 🔴

🔹 Subscription Gross Margin: 81.5%

🔹 Non-GAAP Operating Margin: 31.5%

🔹 Free Cash Flow Margin: 35%

Q2 Guide:

🔹 Subscription: $3.815B to $3.82B; +22.5% YoY

🔹 cRPO Growth: +19%

🔹 Non-GAAP Operating Margin: 26.5%

Other Metrics:

🔹 Now Assist customers spending over $1M in ACV: +130% YoY

🔹 RPO: $27.7B; +25% YoY

🔹 Customers with >$5M ACV: 630; +22% YoY

🔹 Transactions over $5M in net new ACV: 16; nearly +80% YoY

Capital Return:

🔹 Buybacks: 20.1M shares

🔹 Open market repurchases: $225M

🔹 Authorization Remaining: $4.2B

Commentary:

🔸 “ServiceNow’s first quarter performance beat the high end of our guidance once again.”

🔸 Due to conflict in the Middle East, the outlook reflects an assessment of geopolitical headwinds on deal timing for the remainder of FY26; we will see some near-term headwinds to margins as we integrate the Armis business in FY26.