Amazon AWS services experienced a large-scale outage, with thousands of users reporting errors, affecting both Coinbase and Robinhood

Wallstreetcn
2025.10.20 20:03
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As the world's largest cloud service provider, AWS supports a significant portion of the internet's infrastructure, holding about one-third of the market share. Cryptocurrency trading platform Coinbase, retail investment app Robinhood, and artificial intelligence search company Perplexity have all reported service disruptions, with the impact potentially extending to gaming and enterprise communications

On Monday morning Eastern Time, Amazon Web Services (AWS), the world's largest cloud service provider, experienced a massive service outage, affecting multiple businesses including financial trading platforms and technology companies.

AWS confirmed on its health status dashboard that there was an increase in error rates and latency for several services in the US East-1 region. According to Downdetector, user complaints surged after 7:30 AM London time, with thousands of users reporting service disruptions.

As a result, cryptocurrency trading platform Coinbase and stock trading app Robinhood both stated that their services were impacted, and the website stability of artificial intelligence company Perplexity also faced issues. As a provider holding about one-third of the global cloud computing market share, any failure of AWS can lead to significant ripple effects.

A representative from Amazon stated that they are still investigating the outage but did not comment on further details.

Multiple fintech platforms affected, potential impact may extend to gaming and enterprise communication

Cryptocurrency trading platform Coinbase and retail investment app Robinhood publicly stated that the AWS outage is affecting their service operations. AI search company Perplexity also confirmed that the outage impacted the stability of its website, and the service interruptions of these fintech platforms could directly affect investors' trade execution and account access.

According to Downdetector data, complaints about services from several other websites also surged, possibly related to the AWS outage. These websites include popular gaming platforms Roblox and Fortnite, as well as enterprise communication service Slack, indicating that the impact of this outage spans multiple sectors including consumer, entertainment, and corporate office.

As the largest cloud service provider in the world, AWS supports much of the internet's infrastructure, holding about one-third of the market share. This market dominance means that any service disruption can have widespread ripple effects, affecting numerous businesses and end-users that rely on its infrastructure

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